Refund policy
Return & Refund Policy
At LeemoraPro, customer satisfaction is very important to us. Please carefully review our policy before placing an order.
Returns
We do not accept returns, exchanges, or refunds for change of mind, incorrect selection, or personal preferences after the order has been delivered.
Please make sure to review product details, sizes, colors, and specifications carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, missing parts, or if you receive the wrong item, please contact us within 48 hours of delivery at:
To help us process your request quickly, please include:
- Your order number
- Clear photos/videos of the item and packaging
- A description of the issue
After reviewing and confirming the issue, LeemoraPro will provide a full refund or replacement at no additional cost.
Non-Refundable Items
We do not offer refunds or returns for:
- Sale items
- Gift cards
- Used or worn products
- Products damaged due to misuse
- Orders delayed due to shipping carriers or customs
Refund Process
If your refund request is approved due to a confirmed defective or incorrect product, the refund will be processed back to your original payment method within 5–10 business days.
Please note that processing times may vary depending on your bank or payment provider.
Contact Us
For any questions regarding your order, please contact us at:
Thank you for shopping with LeemoraPro ✨